‘Value, Innovation and Sustainability in a Changed World’

Wednesday 5th May 2010

08:00 – 09:00 Registration & Coffee
09:00 – 09:10 Chairman's Morning Welcome & Opening Remarks

Creating Sustainable Outcomes

09:10 – 09:40 KEYNOTE : A New Decade for Sourcing – The Big Themes for 2010
09:40 – 10:05 Positioning For Growth – The Time for a Fundamental Shift in the Way We Do Business?
10:05 – 10:30 Delivering Outsourcing Success – Balancing Service Quality & Cost Optimisation

10:30 – 11:15 Coffee & Networking Break

11:15 – 11:40 Making Your Organisation Tick – Exploiting the Next Generation
11:40 – 12:05 Strategic Sourcing – The Key to Sustainable Business
12:05 – 12:30 ROUNDTABLE: Outsourcing 3.0 – Creating Enhanced Sustainability

12:30 – 14:00 Lunch & Networking Break
13:00 – 14:00 ROUNDTABLE: Sourced Services Destination Showcase

Driving Performance & Value

14:00 Chairman's Afternoon Welcome

14:00 – 14:25 Adding Strategic Business Value Through Innovation
14:25 – 14:50 Good Governance – The Key to Shaping Lasting Outsourcing Relationships
14:50 – 15:15 Renegotiating Existing Contracts
15:15 – 15:40 ROUNDTABLE: Future Sourcing Models

15:40 – 16:20 Afternoon Tea & Networking Break

Innovation in Global Delivery

16:20 – 16:45 Collaborate To Innovate
16:45 – 17:10 Global Sourcing For Global Delivery
17:10 – 17:35 ‘Brit sourcing’ – Innovation or Tradition?
17:35 – 18:00 ROUNDTABLE: Collaboration for Sustainable Change

18:00 – 18:10 Closing Remarks & End of the Global Sourcing Forum Conference 2010

18:10 – 19:30 Conference Close & Drinks Reception